Shipping policy
At Wrapping Studio, we are committed to delivering your orders in a timely and secure manner. Our shipping policy outlines the terms and conditions related to the delivery of your purchases.
1. Shipping Locations
We currently deliver across India. If you require international shipping, please contact us at Wrappingstudiogurugram@gmail.com for assistance.
2. Shipping Charges
- Standard Shipping: Charges vary based on the size, weight, and destination of the order.
- Free Shipping: Eligible for orders over a specific value, as indicated on our website or during promotions.
- Any applicable shipping charges will be displayed at checkout before payment.
3. Processing Time
- Orders are typically processed within 1-3 business days of order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
4. Estimated Delivery Time
- Standard Delivery: 5-7 business days from the date of shipping.
- Express Delivery (if applicable): 2-4 business days from the date of shipping.
Note: Delivery times may vary based on the destination and courier service availability.
5. Order Tracking
Once your order is shipped, you will receive an email with the tracking number and instructions to track your shipment.
6. Delayed or Missed Deliveries
Wrapping Studio is not responsible for delays caused by:
- Natural disasters or weather conditions.
- Issues with the courier service.
- Incorrect or incomplete shipping addresses provided by the customer.
If your order is delayed beyond the estimated delivery time, please contact us at Wrappingstudiogurugram@gmail.com or call +91 9910957412 for assistance.
7. Damaged or Lost Packages
If your order is damaged during transit or lost, please notify us within 48 hours of delivery or the expected delivery date. Provide photographic evidence of damage, if applicable. We will work with the courier service to resolve the issue and may offer a replacement or refund based on the circumstances.
8. Shipping Restrictions
Certain items may have shipping restrictions due to their nature or size. In such cases, we will notify you during the order process.
9. Changes to Shipping Address
Changes to the shipping address must be requested within 24 hours of placing the order. Address changes after shipping may not be accommodated.
10. Contact Information
For any questions or concerns related to shipping, please contact:
Wrapping Studio
Phone: +91 9910957412
Email: Wrappingstudiogurugram@gmail.com
Thank you for choosing Wrapping Studio. We aim to make your shopping experience seamless and delightful!